Mark Walters, Director, SERCO 2015

What I observed from our time with Cathryn Lloyd/Maverick Minds and also the feedback from the senior management team was the importance of making time to get out of the trenches some creative thinking time and also to connect as a team. The various theoretical concepts Maverick Minds exposed us to and the relationship building processes really helped set the scene for how we communicated with each other. The design thinking building process enabled us to envisage new organsiational approaches was raved about. It created a shared understanding and language. It was fun as well and very collaborative. There was no room for judgments or rejections and we were able to physically see and engage with the ideas people expressed. Cathryn is an exceptional facilitator and was able to motivate all involved to not only participate and generate ideas but to give of themselves and share feelings and vulnerabilities in a safe space. It has been a very worthwhile experience for us as a leadership team. We look forward to following up on what we have started.